Our number one goal is to ensure our customers have a fantastic time! We take pride here in Concord as trendsetters for the Escape Room Industry and work hard to make sure your time is enjoyable. This is what we do:

Cellphones: We allow cellphones in our escape rooms.
Clues: No limit on clues. If you want no clues or 20 clues, it does not bother us.
Gamemaster’s Job: We are here to help facilitate YOUR game. Whether it is to help guide you, let you know you are doing something wrong, or provide some nudges to keep you on track. Some Escape Rooms have a Gamemaster vs. Customer mentality – not here. 
Children: Sure! I hate to say this, but many times kids can be smarter than adults. All of our games are children friendly.

Escape Rooms are interactive games where you and others are “locked” in a themed room. The room contains a number of puzzles, locks, riddles, and clues that you need to piece together. Opening certain items reveal other items that need to be solved – all of which eventually lead you to the final clue on how to exit “escape” the room.

You can play this game with family, friends, colleagues, or even strangers. Some businesses host corporate games for team building exercises.

No, the entrance door is never locked, but the goal is to escape through the locked exit door.     VIEW VIDEO HERE

All reservations are made online. On the menu bar there is a link to BOOK NOW where you can see days and time slots available, as well as prices. This is where you can make your reservations.

We do not recommend attempting walk-in booking. During the week our schedules are based on customer bookings and with no customer bookings we usually close early. If you want to play one of our games we suggest to book as early as possible.

You may cancel a game, but we do not provide refunds. When you receive your confirmation email you will be provided a link to your reservation, where you will be able to change your game to another day as long as there is enough notice. Last minute changes can be difficult. In some instances, we may elect to provide a gift certificate.

When you reserve a game at a particular time you are locked into that time. Our games start every 2 hours: 12, 2, 4, 6 and 8 pm. We do not allow games to start at other hours, such as 1 or 3 pm. We generally do not allow for you to change your time either except in certain circumstances and also depending on availability. The sooner you can tell us about a conflict the better chance you have of changing the time or game. Last minute changes (4 hours or less) is typically not allowed.

Yes! Escape Rooms are not a dangerous activity even though they may sound scary. You are never actually locked in any room. The entrance door to each room is always kept unlocked so you can leave for any reason, such as to use the restroom. All of our rooms have window access and are located on the ground floor. All games and spaces are monitored by cameras and microphones.

None of our rooms are scary. There are no live actors and there are no items that pop out at you. Our rooms are of good size too, so those who are claustrophobic should have nothing to worry about.are never actually locked in any room. The entrance door to each room is always kept unlocked so you can leave for any reason, such as to use the restroom. All of our rooms have window access and are located on the ground floor. All games and spaces are monitored by cameras and microphones.

Not really. We design our rooms in such a way that you are guided through a step by step process. Now, some puzzles may make you think quite a bit, and that is where working with others comes in. Working with others can help everyone come up with different ideas on how to solve the more difficult puzzles. This method helps you think outside the box and come up with a lot of ideas. After a few puzzles you start to learn what kind of thinking is required.

Not really, but you should be able to bend, sit, kneel, and stand with relative ease. This does not mean you can not play, but you may not be able to complete the game if you played by yourself. We do our best to make the environment as accessible as possible. Also, due to the nature of the game, it may be required in some cases for you to leave the safety exit door instead of the escape door.

Some escape rooms are more complicated than others. We do our best to offer some game rooms that are easier. For children under 16, we recommend a parent or guardian to play too. For children under 14, a parent must play along. Games are designed for adults; however, children 10 and older can play and typically do very well. Children under 10 may not appreciate or be able to understand the puzzles.

Sorry, but we do not allow alcohol on the premises in any of the areas.

No food or drink are allowed in the room. Furthermore, the bringing of things such as cupcakes or cakes are not allowed in the lobby either.

Unfortunately, we no longer offer a party room space.

All Escape Rooms are similar in that you are usually in a room and trying to solve puzzles and unlock items using traditional locks and keys. Some Escape Rooms utilize more locks and keys while others may use more technology and electronics. Our games here range between rooms that utilize a mix of locks and keys and technology, and some rooms that utilize all technology. The common terminology used to describe the types of games are Generation 1, Generation 2, and Generation 3 games.

Generation 1: Traditional style locks and keys. Puzzles that are more straight forward and not requiring any type of technology. Sometimes UV Lights are used.

Generation 2: Includes locks and keys, but it also incorporates technologies that can make the game more exciting. The use of sensors, magnets, RFID, motors, etc… may be used in such ways that placing certain items in certain places, or putting things in certain orders may unlock items.

Generation 3: Heavy use of technology and the majority of locked items require solving puzzles that utilize electronics to run. This may include items like telephones, lights, exact order placement, and buttons.